Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Customer Service Manager
Madison, WI
Job Description
Customer Service Manager
CraftOptics – Madison, WI
Small, growing optical company looking for an extremely detail oriented Customer Service Manager to work directly with the owner. Located in the Capitol East neighborhood of Madison. The position will start in the spring of 2015.
CORE RESPONSIBILITIES: Customer Service & Phone Sales, Office Management, Administrative Support, Trade Show Management
REQUIRED QUALITIES/SKILLS:
-Extraordinary customer service and communication skills (written and verbal)
-Excellent Phone sales ability
-Manage incoming orders, approve & process orders
-High level of organization
-Must be comfortable working in a small company environment
-Able to multitask and prioritize work well
-Provide assistance to owner
-Very independent and resourceful: able to manage own work without supervision
-Ethical, dependable and trustworthy
-Schedule trade shows (30+) and trade show staffing, travel arrangements
-Order supplies for office and shows
-Some experience with Quickbooks and Microsoft Office
-Some shipping and assembly as needed
-Possible social media assistance
-Previous customer service training preferred
-Optical experience (optician, etc.) preferred, ABO certified a plus
-Possible trade show sales
Type of Employment: Part to Full Time Hourly (30-40 hr/week, flexible hours available)
Required experience:
Previous customer service, optical / optician service: at least 1 year
CraftOptics – Madison, WI
Small, growing optical company looking for an extremely detail oriented Customer Service Manager to work directly with the owner. Located in the Capitol East neighborhood of Madison. The position will start in the spring of 2015.
CORE RESPONSIBILITIES: Customer Service & Phone Sales, Office Management, Administrative Support, Trade Show Management
REQUIRED QUALITIES/SKILLS:
-Extraordinary customer service and communication skills (written and verbal)
-Excellent Phone sales ability
-Manage incoming orders, approve & process orders
-High level of organization
-Must be comfortable working in a small company environment
-Able to multitask and prioritize work well
-Provide assistance to owner
-Very independent and resourceful: able to manage own work without supervision
-Ethical, dependable and trustworthy
-Schedule trade shows (30+) and trade show staffing, travel arrangements
-Order supplies for office and shows
-Some experience with Quickbooks and Microsoft Office
-Some shipping and assembly as needed
-Possible social media assistance
-Previous customer service training preferred
-Optical experience (optician, etc.) preferred, ABO certified a plus
-Possible trade show sales
Type of Employment: Part to Full Time Hourly (30-40 hr/week, flexible hours available)
Required experience:
Previous customer service, optical / optician service: at least 1 year
Special Notes/Instructions
To apply for this position, please submit a resume and brief note in an email that includes:
1. Why you are interested in this position
2. Your hourly pay requirements (or provide a salary history from past jobs)
3. When you are able to start
Contact Information
www.craftoptics.com
Job Summary
Company
Start Date
Now available
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
9-5/6
Salary and Benefits
$15-$18
Required Education
High School or Equivalent
Required Experience
1+ years
Email this Job to Yourself or a Friend